MyOrbit Safety Policy

1. Our Safety Framework

1.1 Core Safety Commitments

We maintain zero tolerance for:

• Child sexual abuse material (CSAM) or child exploitation
• Terrorism content or promotion
• Non-consensual intimate content
• Self-harm instruction or promotion
• Severe harassment or doxxing
• Criminal activity coordination

1.2 MyOrbit Risk Tiers

We classify content and features into risk tiers to ensure age-appropriate experiences:

1.3 Encryption Mode Safety Differences

2. Content Moderation System

2.1 Multi-Layer Defense Architecture

In AI Encryption mode, we employ:

• Client-Side Filtering: Device-level ML models for initial detection
• Edge Protection: CDN-level blocking of known harmful content
• API Gateway: Rate limiting and anomaly detection
• AI Moderation: OpenAI Moderation API + custom safety layers
• Human Review: 24/7 moderation team for nuanced decisions
• Post-Publication Monitoring: Ongoing safety checks

2.2 Reporting and Response

How to Report:

• Use in-app report buttons on any content
• Email safety@myorbit.ai for urgent issues
• Contact law enforcement directly for immediate danger

Our Response Timeline:

• Immediate: CSAM, terrorism, imminent harm
• Within 1 hour: Severe violations
• Within 6 hours: High-priority reports
• Within 24 hours: Standard reports
• Within 48 hours: Low-priority issues

2.3 Enforcement Actions

Based on severity and history:

• Warning: First-time minor violations
• Content Removal: Policy-violating material
• Feature Restrictions: Limited functionality
• Temporary Suspension: 24 hours to 30 days
• Permanent Ban: Severe or repeated violations
• Law Enforcement Referral: Illegal activities

2.4 Appeals Process

• Submit appeals within 30 days of action
• Different reviewer examines each appeal
• Response within 7 business days
• Final decisions may be escalated to senior team

3. AI Safety and Ethics

3.1 Transparent AI Interactions

All AI features include:

• Clear labeling as artificial intelligence
• Periodic reminders of AI nature
• Disclaimers about limitations
• Prohibition on impersonation
• Model information when relevant

3.2 AI Companion Boundaries

3.3 Preventing Unhealthy Dependencies

We monitor for and address:

• Excessive usage patterns
• Emotional dependency indicators
• Reality dissociation signs
• Isolation behaviors
• Crisis language

Interventions include:

• Usage reminders and breaks
• Reality check prompts
• Resource suggestions
• Professional help referrals
• Conversation limits when needed

3.4 Model Safety and Selection

• Different AI models for different risk tiers
• Automatic safety filtering on all outputs
• Refusal of harmful requests
• Bias monitoring and correction
• Regular safety audits

4. Child and Minor Safety

4.1 Age Verification System

Progressive Verification:

• Basic (All users): Phone number verification
• Intermediate (Sensitive features): Photo age estimation
• Advanced (High-risk features): Government ID verification

4.2 Minor-Specific Protections (13-17)

• Private profiles by default
• No erotica content access
• Limited adult messaging
• Enhanced content filtering
• Parental control options
• Educational safety resources
• Restricted monetization features

4.3 Parental Controls

Parents/guardians can:

• Link to minor's account
• Monitor activity (with minor's knowledge)
• Set usage limits
• Review connections
• Request data deletion
• Receive safety alerts

4.4 COPPA Compliance (Under 13)

For U.S. users under 13:

• Verifiable parental consent required
• Minimal data collection
• No behavioral advertising
• Parent access to all data
• Immediate deletion upon request

5. Creator and Business Safety

5.1 Creator Protections

• Identity verification for monetization
• "Look Ma I'm Famous" IP protection system
• 30-day grace period for unauthorized avatars
• Boxing system for celebrity likeness
• DMCA tools and processes
• Revenue protection measures

5.2 Business Twin Safeguards

• Verified business accounts only
• Accuracy disclaimers required
• Audit trails for all interactions
• Hallucination detection systems
• Human approval for high-stakes decisions
• Professional boundary enforcement

5.3 Community Standards for Creators

Creators must:

• Accurately label content tiers
• Verify age-appropriate audiences
• Respect IP rights
• Maintain professional boundaries
• Follow monetization guidelines
• Respond to safety reports

6. Platform-Specific Safety Measures

6.1 Messaging Safety

• Spam and phishing detection
• Malware scanning (AI mode)
• Unsolicited content filtering
• Block and mute tools
• Message encryption options
• Forward limiting

6.2 Group and Community Safety

• Admin moderation tools
• Community guidelines enforcement
• Member verification options
• Content filtering by age
• Reporting escalation paths
• Automatic tier restrictions

6.3 Marketplace Safety

• Seller verification requirements
• Prohibited items enforcement
• Transaction monitoring
• Dispute resolution process
• Fraud detection systems
• INFORM Act compliance

7. Privacy-Preserving Safety

7.1 How We Balance Privacy and Safety

7.2 Data Minimization

We collect only what's necessary for safety:

• Basic account information
• Safety-relevant metadata
• User reports and evidence
• Verification documents (deleted after verification)
• Behavioral patterns (anonymized)

8. Crisis Response and Support

8.1 Crisis Detection (AI Mode Only)

Automated detection for:

• Suicide or self-harm expressions
• Violence planning
• Child safety threats
• Medical emergencies
• Mental health crises

8.2 Crisis Response Protocol

• Immediate safety check
• Warm handoff to human support
• Crisis resources provided
• Professional referrals offered
• Follow-up when appropriate
• Never punitive for help-seeking

8.3 Emergency Resources

9. Legal Compliance and Cooperation

9.1 Regulatory Compliance

We comply with:

• GDPR: EU data protection and privacy
• DSA: Digital Services Act requirements
• AI Act: EU AI regulations (February 2025)
• COPPA: Children's privacy protection
• CCPA/CPRA: California privacy rights
• Section 230: Platform protections
• DMCA: Copyright enforcement

9.2 Law Enforcement Cooperation

What we can provide (AI Mode):

• Account information with valid legal process
• Available message content with warrant
• Emergency disclosure for imminent harm
• Preservation requests honored

What we cannot provide (E2EE Mode):

• Encrypted message content (no keys exist)
• Content we cannot technically access
• Decryption of end-to-end encrypted data

9.3 Transparency Reporting

Quarterly reports include:

• Content removal statistics
• Account action metrics
• Law enforcement requests
• Appeal outcomes
• Safety investment updates

10. Safety Tools and Features

10.1 User Control Tools

• Block: Prevent all interaction
• Mute: Hide content without blocking
• Report: Flag violations for review
• Filter: Customize content visibility
• Restrict: Limit who can contact you
• Safety Mode: Enhanced protection settings

10.2 Proactive Safety Features

• Suspicious pattern detection
• New device login alerts
• Unusual activity warnings
• Password breach monitoring
• Two-factor authentication
• Safety number verification (E2EE)

10.3 Educational Resources

• Digital literacy guides
• Parent resources
• Creator safety handbook
• Business compliance guide
• Mental health resources
• Privacy best practices

11. Incident Response Plan

11.1 Security Incidents

• Within 1 hour: Containment and initial assessment
• Within 6 hours: Senior team notification
• Within 24 hours: User notifications if affected
• Within 72 hours: Regulatory notifications (GDPR)
• Within 7 days: Public transparency update
• Within 30 days: Complete post-mortem

11.2 Safety Incidents

• Immediate: Remove illegal content, secure evidence
• Within 1 hour: Escalate to safety team
• Within 6 hours: Law enforcement contact if required
• Within 24 hours: Affected user support
• Within 48 hours: Community update if needed

11.3 Post-Incident Actions

• Root cause analysis
• Process improvements
• Tool enhancements
• Training updates
• Policy revisions
• Community communication

12. Community Guidelines

12.1 Expected Behavior

• Treat others with respect
• Protect minors from harm
• Respect privacy and consent
• Share responsibly
• Report violations
• Support community safety

12.2 Prohibited Behavior

See Section 5.2 of our Terms of Service for complete list.

Key prohibitions:

• Illegal activities
• Harm to minors
• Non-consensual content
• Severe harassment
• Impersonation
• Platform manipulation

12.3 Cultural Sensitivity

We respect diverse communities while maintaining safety standards:

• Context considered in moderation
• Cultural expression protected
• Hate speech never tolerated
• Educational content preserved
• Artistic expression supported
• Religious freedom respected

13. Safety Partnerships

13.1 Industry Collaboration

We work with:

• National Center for Missing & Exploited Children (NCMEC)
• Technology Coalition
• Family Online Safety Institute (FOSI)
• Cyber Civil Rights Initiative
• Crisis Text Line
• Academic safety researchers

13.2 Technology Partners

• PhotoDNA: CSAM detection
• Perspective API: Toxicity analysis
• OpenAI: Content moderation
• Anthropic: Safety alignment
• Age verification services: Minor protection

14. Updates and Changes

14.1 Policy Updates

• Regular reviews (quarterly minimum)
• User notification of material changes
• 30-day notice before implementation
• Archived versions available
• Feedback incorporation

14.2 Continuous Improvement

We continuously enhance safety through:

• User feedback integration
• Incident learning
• Research partnerships
• Technology advancement
• Regulatory alignment
• Community input

15. Contact and Support

15.1 Safety Team Contact

15.2 Escalation Path

1. In-app reporting
2. Safety team email
3. Senior safety team escalation
4. Executive review (critical issues)
5. Board oversight (systemic concerns)

15.3 Office Hours

• Safety team: 24/7 coverage
• Urgent response: Always available
• Standard support: 24-48 hours
• Appeals: 7 business days

16. Accessibility and Inclusion

16.1 Inclusive Safety

Safety tools available for all users:

• Screen reader compatible reporting
• Multiple language support
• Clear, simple language options
• Visual and audio alternatives
• Assistive technology support

16.2 Vulnerable User Protection

Enhanced protections for:

• Users with disabilities
• LGBTQIA+ community members
• Minority communities
• At-risk populations
• Elderly users
• New internet users