MyOrbit Cookie Notice
MyOrbit ("we," "us," or "our") uses cookies and similar tracking technologies to enhance your experience across our messaging, AI companions, digital twins, and creator economy features. This Cookie Notice explains what cookies we use, why we use them, and how you can control them.
We are committed to transparency and comply with global privacy laws including the EU GDPR/ePrivacy Directive, California CCPA/CPRA, the EU AI Act (effective February 2025), and the Digital Services Act.
Non-essential cookies are set only after you enable them in our cookie banner or settings. You can change or withdraw your choices at any time. You can disable cookies via our cookie banner or browser settings, though some features may not function properly without them.
Table of Contents
- Types of Cookies We Use
- Cookie Behavior by Your Choices
- Third-Party Cookies and Data Sharing
- Your Cookie Choices and Control
- Cookies and Platform Economics
- Cookie Data Retention
- Compliance with 2025 Privacy Laws
- Safety Exception Cookies
- Mobile App Data Practices
- Updates to This Cookie Notice
- Contact Us
- Definitions
- Quick Reference Guide
3. Third-Party Cookies and Data Sharing
3.1 AI Model Providers
When AI features are enabled, limited cookie data may be processed by:
- OpenAI: Content moderation and AI processing
- Anthropic: AI processing and safety checks
- Google: AI processing
- AWS/Google Cloud: Infrastructure and secure processing
Important: MyOrbit does not operate a model-training business on your conversations. Providers handle data according to their published terms and the services as we have configured them, and may retain data for safety, abuse prevention, or legal obligations.
3.2 Safety and Moderation
- OpenAI moderation: automated classification of text against safety categories, including child safety, harassment, self-harm, and violence.
- Age check: the age check described in our Privacy Policy.
- Stripe Identity: the optional government-ID appeal route, if an age estimate is wrong.
These services receive only the data needed for the specific check, and not your browsing history.
3.3 Business Partners
- Stripe: card payments for subscriptions and Nuggets, Stripe Identity for age appeals, and Stripe Connect for creator payouts
- RevenueCat: in-app purchase and subscription management
- Amazon Web Services: hosting, content delivery, and security
- SendGrid and Amazon SES: transactional email delivery
- Twilio: SMS and one-time codes
Stripe and RevenueCat are our only payment processors. Some services you may recognise as payment brands, PayPal among them, are available in MyOrbit only as optional third-party connectors you can link to an account. Linking one does not make it a payment path, and we do not process payments through it.
The full list of recipients, grouped by purpose, is in section 3.1 of our Privacy Policy.
5. Cookies and Platform Economics
Why Cookie Choices Affect Features and Pricing
Our AI features require expensive API calls to frontier labs. Cookies help us:
- Cache responses to reduce redundant API costs
- Manage AI processing costs
- Track usage for accurate and fair billing
- Optimize performance to keep subscription prices low
If you disable AI feature cookies:
- Each interaction costs more (no response caching)
- AI features may run less efficiently
- Features may be limited to control costs
6. Cookie Data Retention
| Cookie Type | Duration | Purpose | Deletion |
|---|---|---|---|
| Session | Browser close | Temporary functions | Automatic |
| Authentication | 30 days | Security balance | On logout |
| Preferences | 1 year | User convenience | On request |
| Analytics | 90 days | Insights window | Automatic |
| Advertising | 30 days | Campaign tracking | On opt-out |
| AI Cache | 7-30 days | Cost optimization | Automatic |
Your Rights:
- Export all cookie data via Settings → Privacy → Data Export
- Delete all cookies instantly via Settings → Privacy → Clear Cookies
- After account closure, cookie-derived data is handled under our data deletion policy
7. Compliance with 2025 Privacy Laws
7.1 EU AI Act (Effective February 2025)
- You can contact privacy@myorbit.ai about AI-driven decisions
- We do not use cookies for social scoring or other practices the EU AI Act prohibits
7.2 Digital Services Act (DSA)
- Clear labeling of cookies used for content recommendations
7.3 GDPR & ePrivacy (EU/UK)
- Explicit consent required for non-essential cookies
- Consent withdrawal available anytime
- Data minimization and purpose limitation enforced
- Cross-border transfers use Standard Contractual Clauses
7.4 CCPA/CPRA (California)
- You can exercise your CCPA/CPRA rights, including opting out of any sale or sharing of personal information, by emailing privacy@myorbit.ai
- No discrimination for exercising privacy rights
- Financial incentives clearly disclosed
- Opt-out applies to all cookie-based sharing
7.5 State AI Laws (31 States)
- California SB 1001: AI interaction disclosure via cookies
- Colorado/Connecticut: Algorithmic accountability measures
9. Mobile App Data Practices
Note: Mobile apps don't use cookies but use platform-specific storage methods. This section explains how our mobile apps respect your privacy preferences.
iOS Application
- Complies with App Tracking Transparency (ATT)
- Uses IDFA only with explicit permission
- Sign in with Apple preserves privacy option
- No HealthKit integration — MyOrbit does not request or receive Apple Health data
Android Application
- Google Play Services for core functionality
- Advertising ID used only with consent
- No Firebase Analytics — analytics collection is disabled in the shipped app
Progressive Web App (PWA)
- Service workers respect cookie preferences
- Local storage aligned with cookie choices
- Push notifications require separate consent
10. Updates to This Cookie Notice
We review our cookie practices quarterly and update this notice when:
- New laws or regulations take effect
- We introduce new features requiring cookies
- We change our third-party providers
- User feedback suggests improvements needed
Notification Process:
- Material changes: 30 days advance notice via email and in-app notification
- Minor updates: Posted with effective date change
- Archive: Previous versions available on request via privacy@myorbit.ai
11. Contact Us
For Cookie Support
Quick Actions:
Email: privacy@myorbit.ai
In-app: Settings → Help → Cookie Support
Web: Manage preferences from your in-app Cookie Settings
or email us for assistance.
Data Protection Officer:
Email: privacy@myorbit.ai
Mail: MyOrbit DPO, 730 Moreno Ave, Palo Alto, CA 94303
Response Times:
- Opt-out requests: Banner and settings changes apply immediately; emailed requests are processed manually
- General questions: 48 hours
- Data access requests: 30 days (GDPR requirement)
- Complex inquiries: 45 days with notice
Regulatory Inquiries
- Legal: legal@myorbit.ai
- Law enforcement: safety@myorbit.ai
- Media: social@myorbit.ai
12. Definitions
- Cookie:
- Small text file stored on your device to remember information
- Pixel:
- Invisible image that tracks email opens or page visits
- Local Storage:
- Browser storage similar to cookies but with no expiration
- Session Storage:
- Temporary storage cleared when you close the browser
- Device Fingerprinting:
- We do NOT use this privacy-invasive technique
- Cross-site Tracking:
- Following you across different websites (optional, requires consent)
Appendix: Quick Reference Guide
Want Maximum Privacy?
- Select "Minimal" cookie preset
- Use privacy-focused browser (Firefox/Brave)
- Enable VPN (doesn't affect our cookies)
Want Full Features?
- Accept all cookie categories
- Enable creator monetization cookies
- Allow AdWorks tracking for earnings
Want Balance?
- Select "Balanced" cookie preset
- Opt out of advertising cookies only
- Review settings periodically
Thank you for trusting MyOrbit with your data. We aim to give you control and to describe what actually happens rather than what sounds best. If a claim on this page does not match your experience, tell us at privacy@myorbit.ai.
Version: 1.3.1
Last Review: August 12, 2026