MyOrbit FAQ
Last Updated: September 5, 2025
Welcome to the MyOrbit FAQ! Here you'll find answers to common questions about MyOrbit, organized from basic concepts to more detailed aspects. We've kept it conversational and friendly – just like our AI assistants.
Quick Tips: Getting the Most from MyOrbit
Introduction to MyOrbit
What is MyOrbit?
MyOrbit is a revolutionary platform that combines secure messaging, AI companions, digital twins, and creator economy features all in one place. Think of it as your personal digital universe where you can message securely with friends using either AI-enhanced features or complete end-to-end encryption, create and interact with AI companions including personalized digital twins, build and monetize your creator presence through Avatars and Orbits, and manage business solutions with enterprise-grade AI twins. MyOrbit adapts to your needs – whether you want a fun social experience with AI avatars, a private messaging platform, or a professional business tool.
Why is MyOrbit unique?
MyOrbit stands out with several groundbreaking features: Dual Encryption Modes (choose between AI Encryption for balanced privacy with features or Superior E2EE for complete zero-access privacy), The Matrix Dashboard (your control center for managing all digital creations), Look Ma I'm Famous (revolutionary IP protection system for celebrities and creators), FameWave OS (personal AI engine powering your digital twins and avatars), EchoBurst OS (enterprise-grade platform for business AI solutions), and AdWorks (built-in advertising platform with 100% fill rate guarantee).
How does MyOrbit work?
MyOrbit gives you a personal space ("orbit") that you control: Create Your Account with phone verification (basic age requirement: 13+), Choose Your Mode between AI Encryption for features or Superior E2EE for maximum privacy, Build Your Presence by creating avatars and setting up your digital twin, Engage by sharing content and chatting with friends, and optionally Monetize using creator tools, AdWorks, and subscription features. Behind the scenes, our AI systems (FameWave OS and EchoBurst OS) power intelligent features while respecting your privacy choices.
Getting Started
How do I sign up for MyOrbit?
Signing up is quick and easy: Download the app from iOS App Store or Google Play, or visit myorbit.ai. Enter your phone number for verification (required for all users), verify your age (must be 13+ or 16+ in EU), create your profile with username and basic info, choose encryption mode (AI Encryption default or Superior E2EE), and set up your avatar (optional but recommended). You'll receive a verification code via SMS to activate your account.
Are there age restrictions?
Yes, MyOrbit has graduated age requirements: 13+ (16+ in EU) for basic access with enhanced safety features, 18+ for full access including erotica content with verification, and under 13 is not permitted (accounts will be closed if discovered). For users 13-17: private profiles by default, no erotica content access, limited messaging from adults, parental control options available, and enhanced content filtering.
What are encryption modes?
MyOrbit offers two encryption modes you can switch between. AI Encryption Mode (Default): balanced privacy and functionality, AI features available (assistants, safety tools), content processed for safety (never stored), crisis support active, and costs optimized through caching. Superior E2EE Mode (Optional): complete end-to-end encryption, zero MyOrbit access to content, no AI features available, you're fully responsible for content, maximum privacy with limited features.
Features & Functions
What is The Matrix Dashboard?
The Matrix is your command center showing: Visual Grid (real-time display of impressions and activity), Rank System (progress from "Unplugged" to "The One"), Asset Management (control all your avatars and twins), and Analytics (track performance across all creations). Color Coding: Purple for Personal twins (FameWave), Orange for Business twins (EchoBurst), Green for Avatars, Grey for Inactive.
What are Nuggets?
Nuggets are MyOrbit's in-app currency used for tipping creators, unlocking premium content, purchasing avatar customizations, and accessing special features. Current pricing (subject to change): Free plan earns only, purchase at $0.025/nugget, Lite includes 420 nuggets/month, Base includes 840 nuggets/month, and Premium includes 2,240 nuggets/month.
What are Orbits?
Orbits are immersive community spaces where creators can host multiple AI personas, create tiered membership levels, offer exclusive content, manage superfan relationships, and run special events. Think of them as your own customizable community within MyOrbit.
What is an Avatar vs. Digital Twin?
Avatar: Visual representation of you or a character with customizable appearance, can be realistic or fantastical, used across the platform with multiple styles possible. Digital Twin: AI-powered version of you that learns your communication style, can interact on your behalf (with permission), powered by FameWave OS, with one twin per account.
AI Features & Safety
What AI models does MyOrbit use?
We partner with leading AI providers: OpenAI (GPT models, moderation), Anthropic (Claude for safety), and Google (Gemini features). All partners are contractually prohibited from training on your data.
Are AI companions real people?
No. AI companions are entertainment products. They are NOT therapists, medical advisors, real people, or emergency services. They ARE entertainment tools, creative assistants, and conversational partners. For real help: Crisis support 988 (US), Emergency 911, Mental health licensed professionals only.
How does MyOrbit handle AI safety?
Multiple layers protect users: Clear labeling (all AI clearly marked), Content filtering (automatic safety checks), Usage monitoring (detection of unhealthy patterns), Crisis intervention (warm handoff to human support), and Age-appropriate models (different AI for different age groups).
Privacy & Security
How is my data protected?
MyOrbit employs comprehensive security: Encryption (TLS 1.3 in transit, AES-256 at rest), Infrastructure (SOC2-compliant cloud providers), Access controls (role-based, least privilege), Regular audits (security assessments and penetration testing), and Two-factor authentication (available for all accounts).
What data does MyOrbit collect?
In AI Encryption Mode: basic account information, usage analytics (anonymized), safety-relevant metadata, and content processed in memory (not stored). In Superior E2EE Mode: minimal account data only, no message content access, no usage analytics, and complete privacy.
Can MyOrbit read my messages?
AI Encryption Mode: Messages processed for safety features but never stored. Superior E2EE Mode: Zero access - we cannot read messages even if required by law.
How do I delete my data?
You can delete your account anytime: Go to Settings > Privacy > Delete Account or email privacy@myorbit.ai. Data removed from active systems immediately, backups purged within 30 days, and some records kept for legal compliance only.
Monetization & Subscriptions
Is MyOrbit free?
Yes! Core features are free. Premium plans offer enhanced features. Current Plans (prices subject to change): Free ($0/month - basic features, earn nuggets only, full ad experience), Lite ($14.99/month App Store, $12.99 Web - 420 nuggets/month, 50% fewer ads, enhanced features), Base ($29.99/month App Store, $25.99 Web - 840 nuggets/month, 80% fewer ads, priority support), Premium ($79.99/month App Store, $69.99 Web - 2,240 nuggets/month, 100% ad-free, VIP features, all modules unlocked).
How do creators earn money?
Multiple revenue streams available: Direct interactions (set your own prices for avatar chats), Orbit subscriptions (monthly recurring revenue), AdWorks revenue (share of advertising income), Nugget tips (direct support from fans), and Superfan bonuses (rewards for top supporters). Current platform fee: 15-30% depending on feature (subject to change).
What is Look Ma I'm Famous?
Our IP protection system for celebrities: 30-day grace period for unauthorized avatars, Boxing options (remove, partner, or revenue share), Verification tiers (Gold, Silver, Bronze), Smart contracts (define usage rights and revenue), and DMCA tools (copyright protection).
Creator Tools
How do I become a verified creator?
Build genuine following, create consistent content, apply through Settings > Creator Tools > Verification, provide identity verification, and meet platform requirements. Benefits include: Verified badge, Enhanced monetization, Priority support, and Advanced analytics.
What are Superfans?
Your most engaged supporters who interact frequently with your content, send nuggets and gifts, share your content, and attend your events. Superfans receive: Special badges, Exclusive content access, Priority interactions, and Creator perks.
How do I protect my content?
MyOrbit provides multiple protections: Automatic copyright detection, DMCA takedown tools, IP boxing system, Revenue protection, and Legal support resources.
Safety & Moderation
How does MyOrbit keep users safe?
Multi-layer protection system. In AI Encryption Mode: Automated content scanning, Real-time threat detection, Crisis intervention, Human moderation team, and User reporting tools. In Superior E2EE Mode: User reporting with evidence, Account-level actions, Community blocking tools, and No content scanning (zero access).
What content is prohibited?
Zero tolerance for: Child exploitation (CSAM), Terrorism content, Non-consensual intimate content, Self-harm promotion, Severe harassment/doxxing, and Criminal activity. See our Community Guidelines for complete list.
How do I report violations?
Multiple reporting options: In-app report button on any content, Email safety@myorbit.ai, or Emergency contact local authorities. Response times: Urgent (Immediate), High priority (Within 6 hours), Standard (Within 24 hours).
Business Solutions
What is EchoBurst OS?
Our enterprise platform offering: Business digital twins, Secure data management, Compliance tools (GDPR, HIPAA), White-label solutions, API access, and Dedicated support. Contact creators@myorbit.ai for custom solutions.
Can businesses use MyOrbit?
Yes! Business features include: Verified business accounts, Customer service twins, Team collaboration, Analytics dashboard, Custom integrations, and SLA guarantees.
Technical Support
I forgot my password - help!
Click "Forgot Password" on login screen, enter your email/phone, check email for reset link, and create new password. Can't access email? Contact support@myorbit.ai
The app is crashing - what should I do?
Try these steps: Force close and restart app, Check for updates, Clear cache (Android), Restart device, Reinstall if needed. Still issues? Email support@myorbit.ai with: Device type, OS version, and Error details.
How do I contact support?
Multiple channels available: General Support (support@myorbit.ai - 48-hour response), Urgent Safety (safety@myorbit.ai - 24-hour response), Privacy Questions (privacy@myorbit.ai), Legal/DMCA (legal@myorbit.ai), Billing (billing@myorbit.ai), Enterprise (creators@myorbit.ai).
Platform Policies
Where can I find the Terms of Service?
All policies available at: Terms (myorbit.ai/terms), Privacy (myorbit.ai/privacy), Safety (myorbit.ai/safety), Cookies (myorbit.ai/cookies). Updated versions archived for 2 years.
How does MyOrbit handle my data internationally?
We operate globally with safeguards: EU data stays in EU when possible, Standard Contractual Clauses for transfers, GDPR compliance worldwide, Local law compliance, and Your data, your control.
What about cookies?
We use cookies for: Essential functions (required), AI features (optional), Analytics (optional), and Advertising (optional). Control preferences in Settings > Privacy > Cookies.
Beta & Experimental Features
Why do beta features cost money?
We're a small team building cutting-edge technology. Beta fees help fund: Safety improvements, Infrastructure scaling, Feature development, and Moderation teams. Beta users often receive early adopter benefits and legacy pricing.
What should I expect from [BETA] features?
Features marked [BETA]: Still in development, May have bugs, Subject to change, Limited support, and Use at your own risk.
Still Have Questions?
In-app help
Available 24/7
Email support
Help Center
Community Forum
Status Page
Remember: We're here to help you make the most of MyOrbit. Don't hesitate to reach out!
Need More Help?
Thank you for being part of the MyOrbit community! Together, we're building the future of human-AI interaction with safety, transparency, and innovation at our core.
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