# Community Guidelines

> MyOrbit Community Guidelines - Last updated August 12, 2026. Learn how we keep our community safe, respectful, and creative for everyone.

Canonical page: https://myorbit.ai/community-guidelines

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## MyOrbit Community Guidelines

Last Updated: August 12, 2026 • Effective Date: July 30, 2026 • Version 1.3.1

### Welcome to MyOrbit

MyOrbit is a platform where people connect through messaging, AI companions, digital twins, and creative expression. These Community Guidelines help ensure everyone can safely express themselves and connect meaningfully.

By using MyOrbit, you agree to follow these guidelines. Violations may result in content removal, account restrictions, or permanent bans. For legal requirements, see our [Terms of Service](https://myorbit.ai/terms).

### Our Core Values

#### Respect Everyone

Treat others how you'd want to be treated. Our diverse community includes eligible members aged 13+, from every background and belief.

#### Think Before You Post

Your content can impact others. Consider whether what you're sharing is helpful, true, and kind.

#### Protect the Vulnerable

We have zero tolerance for content that harms minors, exploits vulnerable groups, or promotes dangerous behaviors.

#### Be Authentic

Be yourself, not someone else. Impersonation and deception undermine trust.

#### Create Responsibly

With great AI power comes great responsibility. Use our tools to enhance creativity, not cause harm.

### Table of Contents

1. What's Allowed
2. What's Not Allowed
3. AI-Specific Guidelines
4. Age-Specific Rules
5. Business & Creator Guidelines
6. Content Responsibilities
7. Enforcement Process
8. Reporting Violations
9. Appeals Process
10. Regional Considerations
11. Best Practices
12. Crisis Resources
13. Policy Updates
14. Contact Us

### What's Allowed

#### Creative Expression

- Original content and art
- AI-assisted creativity with proper labeling
- Parody and satire (clearly marked)
- Educational content
- Cultural and religious expression

#### Healthy Debate

- Respectful disagreements
- Political discussion without hate
- Constructive criticism
- Academic discourse
- News and current events

#### Business & Commerce

- Promoting your services
- Creator monetization
- Legitimate marketplace listings
- Professional networking
- Customer support

#### Mature (18+, Opt-In, Properly Labeled)

- Age-restricted avatars
- Mature themes in appropriate spaces
- Adult humor
- Dating/relationship content for adults

### What's Not Allowed

#### Zero Tolerance Violations

These result in immediate, permanent bans:

##### 1\. Child Safety Violations

- Child sexual abuse material (CSAM)
- Sexualization of minors (anyone under 18)
- Grooming or predatory behavior
- Child exploitation of any kind
- Sharing minors' personal information

##### 2\. Terrorism & Violent Extremism

- Terrorist content or promotion
- Violent extremist propaganda
- Instructions for violence
- Threats of mass violence
- Recruitment for violent groups

##### 3\. Non-Consensual Intimate Content

- Non-consensual intimate imagery
- Non-consensual intimate deepfakes
- Hidden camera content
- Intimate content shared without permission
- Sextortion

#### Severe Violations

These typically result in suspension or ban:

##### 4\. Hate & Harassment

- **Hate Speech:** Attacks based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
- **Severe Harassment:** Sustained targeting of individuals
- **Doxxing:** Sharing private information to cause harm
- **Threats:** Credible threats of violence or harm
- **Brigading:** Coordinating attacks on individuals

##### 5\. Self-Harm & Dangerous Behaviors

**Prohibited:**
- Instructions for suicide or self-harm
- Promoting eating disorders
- Dangerous challenges that could cause injury

**Allowed with Warnings:**
- Recovery discussions and support
- Mental health awareness content

##### 6\. Illegal Activities

- Drug sales or instructions
- Weapon sales or instructions
- Human trafficking
- Fraud and scams
- Hacking and malware distribution
- Copyright infringement

#### Standard Violations

These result in content removal and possible restrictions:

##### 7\. Spam & Deception

- Mass unsolicited messages
- Misleading links or clickbait
- Fake engagement (bot likes/follows)
- Impersonation without parody label
- Coordinated inauthentic behavior

##### 8\. Misinformation

- Health misinformation causing harm
- Election misinformation
- Dangerous conspiracy theories
- Manipulated media without labels
- False emergency information

##### 9\. Mature Content Violations

- Mature content without proper labels
- Adult content accessible to minors
- Sexually explicit media
- Non-consensual intimate deepfakes
- Solicitation
- Adult content in general spaces

##### 10\. Platform Manipulation

- Circumventing bans
- Abusing reporting systems
- Exploiting technical vulnerabilities
- Selling or buying accounts
- Artificially inflating metrics

### AI-Specific Guidelines

#### AI Companions & Digital Twins

##### Required Disclosures

- Clearly label all AI-generated content
- Mark AI avatars as artificial
- Include "AI" badge on digital twins
- Warn users about AI limitations

##### Prohibited AI Uses

- Impersonating real people without permission
- Creating deceptive romantic relationships
- Providing medical/legal/financial advice
- Generating prohibited content
- Bypassing safety filters

#### "Look Ma I'm Famous" Rules

- Respect 30-day grace period for claims
- Don't create unauthorized celebrity avatars
- Honor boxing and removal requests
- Follow revenue sharing agreements

#### AI Content Creation

##### You Must:

- Label AI-generated images/videos
- Disclose AI-written text when relevant
- Respect others' likeness rights
- Verify AI information before sharing

##### You Cannot:

- Remove AI watermarks
- Claim AI content as human-made
- Use AI to generate prohibited content
- Create non-consensual deepfakes

### Age-Specific Rules

#### For All Users (13+)

- Minimum age: 13 (16 in EU)
- Phone verification required
- Age-appropriate content only
- Educational support available

#### For Minors (13-17)

- Private profiles by default
- General content only, at all times
- The Mature opt-in is not offered
- Parent-child account linking available
- No access to creator monetization

#### For Adults (18+)

- Full platform access
- May opt in to Mature (18+) in Settings, once confirmed as an adult
- Full creator monetization
- Business features available

#### Confirming You Are an Adult

Before Mature content can be turned on, your account must be confirmed as adult by a selfie-based age estimate. The selfie is used for our age check and is not retained; it is not facial recognition and is not used to identify you.

If the estimate wrongly reads you as a minor, you can appeal by verifying with a government ID through Stripe Identity. That appeal is optional, and government ID is never required to reach any content level.

### Business & Creator Guidelines

#### Marketplace Rules

- List only legitimate products/services
- Accurate descriptions required
- No counterfeit goods
- No prohibited items
- Complete transactions on-platform

#### Creator Monetization

- Authentic engagement only
- Transparent about sponsorships
- Respect fan boundaries
- Honor subscription promises
- Pay required taxes

#### Business Twins (Echo OS)

- Verify business identity
- Include accuracy disclaimers
- Maintain professional boundaries
- No unauthorized commitments
- Respect data privacy

### Content Responsibilities

MyOrbit messaging runs in a single encryption mode, with no zero-access option. That means these guidelines apply to everything on the platform, and we are able to enforce them:

- Content processed for safety
- Automated violation detection
- MyOrbit can respond to reports
- You remain responsible for what you send and publish
- No illegal activities permitted

### Enforcement Process

#### How We Detect Violations

##### Automated Detection

- AI moderation of message text and uploaded images
- Pattern recognition
- Spam detection

CSAM hash matching is in progress and not yet live.

##### User Reports

- In-app reporting tools
- Email reports to [safety@myorbit.ai](mailto:safety@myorbit.ai)

##### Proactive Monitoring

- Automated moderation of message text and uploaded images
- Automated rate-limiting and anomaly detection

#### Enforcement Actions

##### Warning

- First-time minor violations
- Educational opportunity
- No platform restrictions

##### Content Removal

- Violating content deleted
- User notified with reason
- Strike added to account

##### Temporary Suspension

- 24 hours to 30 days
- Based on severity/history
- Appeals available

##### Permanent Ban

- Severe violations
- Repeated offenses

##### Law Enforcement Referral

- Illegal activities
- Imminent harm threats
- CSAM discoveries
- Terrorism content

#### Strike System

**1 Strike:** Warning

**2 Strikes:** 24-hour suspension

**3 Strikes:** 7-day suspension

**4 Strikes:** 30-day suspension

**5 Strikes:** Permanent ban

Strikes expire after 90 days of good standing

### Reporting Violations

#### How to Report

##### In-App Reporting (Fastest)

1. Use the Report option on any content or profile
2. Choose violation type
3. Add details if needed

##### Email Reports

- **Send to:** [safety@myorbit.ai](mailto:safety@myorbit.ai)
- **Include:** Screenshots, links, context
- **Urgent threats:** Mark as "URGENT"

##### Law Enforcement

- **Immediate danger:** Contact local authorities
- Then report to us for platform action

#### What Happens Next

**1\. Receipt Confirmation** Immediate

**2\. Initial Review** As soon as possible

**3\. Investigation** If needed

**4\. Action Taken** Per guidelines

**5\. Reporter Notification** When complete

##### False Reporting

Abusing the reporting system violates our guidelines and may result in action against your account.

### Appeals Process

#### How to Appeal

If you believe we made a mistake:

##### In-App Appeal

1. Follow the appeal option in the enforcement notification, or email [support@myorbit.ai](mailto:support@myorbit.ai)
2. Select the action to appeal
3. Provide your explanation
4. Submit supporting evidence

##### Email Appeal

- **Send to:** [safety@myorbit.ai](mailto:safety@myorbit.ai)
- **Include:** Reference number, explanation
- **Attach:** Any relevant context

#### Appeal Review

- Appeals are reviewed
- We aim to respond promptly
- Decision is typically final
- One appeal per action

#### Successful Appeals

- Content restored (if possible)
- Strikes removed
- Account reinstated
- Apology provided

### Regional Considerations

#### Legal Compliance

We respect local laws while maintaining global standards:

- Content illegal in your region is prohibited
- Age restrictions follow local requirements
- We comply with valid legal requests
- Some features may be unavailable in certain regions

#### Cultural Sensitivity

- Respect cultural differences
- Context matters in moderation
- Educational content preserved
- Religious expression protected

### Best Practices

#### Stay Safe

- Enable two-factor authentication
- Don't share personal information
- Be cautious with strangers
- Report concerning behavior
- Use privacy settings

#### Create Quality Content

- Be original and creative
- Label AI content properly
- Respect others' work
- Engage authentically
- Build genuine connections

#### For Parents

- Review parental controls
- Talk to teens about online safety
- Monitor account activity
- Report concerns immediately
- Use family safety features

### Crisis Resources

If you or someone you know needs help:

##### United States

- **Crisis Support:** 988
- **Emergency:** 911
- **RAINN:** 1-800-656-4673
- **Domestic Violence:** 1-800-799-7233
- **LGBT Support:** 1-866-488-7386

##### International

- **Find Help:** [findahelpline.com](https://findahelpline.com)
- **Crisis Text Line:** Text HOME to 741741
- **Emergency:** Local equivalent

### Policy Updates

These guidelines evolve with our community:

- **Reviews:** Monthly
- **Updates:** As needed
- **Notice:** In-app and email
- **Archives:** Available on request via [safety@myorbit.ai](mailto:safety@myorbit.ai)
- **Feedback:** [safety@myorbit.ai](mailto:safety@myorbit.ai)

### Contact Us

##### Report Safety Issues

**Email:** [safety@myorbit.ai](mailto:safety@myorbit.ai)
**Response:** Urgent safety issues are prioritized

##### General Questions

**Email:** [support@myorbit.ai](mailto:support@myorbit.ai)

##### Media Inquiries

**Email:** [social@myorbit.ai](mailto:social@myorbit.ai)

##### Law Enforcement

**Email:** [safety@myorbit.ai](mailto:safety@myorbit.ai)
**Support:** Include badge number, agency, and request details for expedited review.

### Important Reminders

Your Safety Matters: Reach us any time at safety@myorbit.ai

Report Violations: You're our eyes and ears

Content Responsibilities: These guidelines apply to everything you send and publish

Think Before Posting: Content has consequences

We're All Human: Treat others with kindness

#### Acknowledgment

By using MyOrbit, you agree to follow these Community Guidelines. They work alongside our:

- [Terms of Service](https://myorbit.ai/terms)
- [Privacy Policy](https://myorbit.ai/privacy)
- [Safety Policy](https://myorbit.ai/safety)

Thank you for helping make MyOrbit a safe, creative, and welcoming space for everyone.

**Version:** 1.3.1

**Effective:** July 30, 2026

**Languages:** English

© 2026 MyOrbit, Inc. All rights reserved.

Together, we're building the future of human-AI interaction.

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